Here's an example of all the details we are looking for in a bug report. We've asked most of these questions in the reporting form, but we hope this will help you know what to look for. The more info you can provide the more we can help you!

Sample of a Bug Report:

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Quick Summary:

Crash occurs when moving to Coral Station Area 2

Version Number:

Build ID #####

Language:

English

Operating System: Windows 10 Home 64-bit

Processor: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8 CPUs)

Video Card: NVIDIA GeForce GT 730

Memory: 8GB

Game Location:

Dungeon Map

Bug Explanation:

When moving into Coral Station Area 2 in the Dungeon Map, the game enters a “Now loading” screen, and then changes to a completely black screen and crashes. An error appears that reads “Application has stopped working”. Closing the error window forces the game to quit as well.

Ability to Reproduce (when applicable):

4/5 times

Steps to Reproduce:

1. Start Megadimension Neptunia VII

2. Enter Coral Station Area 1 dungeon through the World Map

3. Move to the “Next Area” point in Coral Station Area 1

4. Move into Coral Station Area 2

5. Observe error

*DxDiag attached

**.mdmp file attached

***screenshot of error attached

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Please also include a DxDiag of your machine and when applicable, any relevant save files, crash log files and visual evidence of the issue being reported:

◆DxDiag

1.) Search for a program named “run” on the Windows search tab

2.) Enter “dxdiag” in the run command program

3.) The DxDiag window will open, please click on “Save all information”

The information will be saved in a file named “DxDiag.txt”.

◆Save/Crash log files

Save and Crash log files can be found in the directory below:

C:\Users\[yourusername]\AppData\Local\CyberdimensionNeptunia4GoddessesOnline\Saved

Thank you very much for your time and help! Nep wishes you happy bug hunting!